FAQ

FAQ: Common Questions About Buying Car Parts Online

1. Do you sell genuine OEM parts or aftermarket parts?
We offer a wide range of both OEM (Original Equipment Manufacturer) and high-quality aftermarket parts to suit different needs and budgets.

2. How can I find the right part for my car?
You can search by part name, OEM number, or vehicle make and model using our search tool. If you’re unsure, contact us and we’ll help you find the correct fit.

3. Are your parts compatible with all car brands?
We stock parts for most major car brands including Toyota, Ford, Holden, Mazda, Nissan, Hyundai, Volkswagen, BMW, and more.

4. How long does shipping take?
Most orders are dispatched within 1 business day. Shipping times vary depending on your location, but typically range from 2–5 business days within Australia.

5. Do you offer warranties on your products?
Yes, all our parts come with a manufacturer’s warranty. The warranty period varies by product and brand.

6. Can I return or exchange a part if it doesn’t fit?
Absolutely. We offer a hassle-free return and exchange policy within 30 days of purchase, provided the part is unused and in original packaging.

7. Do you offer click and collect?
Yes, you can choose Click & Collect at checkout if you’re located near our warehouse.

8. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Afterpay, and Zip Pay for your convenience.

9. Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email.

10. Do you offer trade pricing or bulk discounts?
Yes, trade customers can register for special pricing and volume discounts. Contact us to apply.